Personal Work Priority and Professional Development- myassignmenthelp

Question: Discuss about thePersonal Work Priority and Professional Development. Answer: Manage personal work priorities Job Description- Achieve the growth along with hitting sales target by managing in a successful manner the sales team Business Goal- Building and promoting customer relationship that is long-lasting and strong with the help of partnership Organisation Policy and Procedure- Our organisations works on the basis of the needs of the clients that is suited for their ever-changing needs (Park et al., 2014). Goals for the Job description Engaging successfully with the clients and customer so that it can help in driving sales by having influence on the purchase decisions Make use of the global insight along with decades of experience to create our brands Getting closer to the customers so that it can influence sales The solutions of the business have been tailored so that it can appeal to customers The customer strategies are insight-driven and the designs are customised The goal setting would help me in my professional growth and help the company in growing. It would help me in learning more skills and gaining more knowledge that will be crucial for my position. Setting goals that are realistic can be helpful for the team along with that of the sales manager (Cummings and Worley 2014). Setting short term goals would ensure the long-term success of the company and the individual. It will help the organization to live at intersection of the realistic along with that of the challenging. a) Lead Response time- In terms of the lead response, speed is essential for increasing the sales reps odd in relation to success. A Harvard study has shown that sales reps that contacts lead within an hour had more chances of having a meaningful conversation with that of a decision maker (Anderson 2016). Rate of Contact- Every sales manger should ensure that the outbound call volume is very high. New study has estimated that reps should generate around 32 opportunities per 1000 outbound calls (Zaki et al., 2017). Rate in relation to Follow up Contact- Persistence will always pay off. Most of the sales agents do not follow up with the leads for the second time. This is extremely important as 10 % of the sales are closed during the fourth contact and 80 % of sales are made between that of the fifth and 12th contact. The sales manager should ensure that every lead is recorded and the calls are followed up so that it ensures sales (Cottrell 2015). Monthly Sales Target- Monthly sales target can serve as an important parameter for understanding the performance of the sales manager. b) The effectiveness of sales can be increased by improving the interconnection between that of sales, marketing and that of service that can provide a customer-centric experience that can help in growing the sales base. The internal processes along with that of handoff points should be integrated (Reynolds 2017). Each touch point should be leveraged so that it can help in increasing consistency across that of the customer experience. c) My weakness revolves around the art of persuasion and it should be improved so that it can help in improving my sales performance (Hawkins 2013). My strength lies in my communication skills with the help of which I can communicate the effectiveness of a particular brand to the customer. Answer 4) Honing the skill in relation to communication of the vision is an important activity that ensures success in the field of professional development. Meeting with the executives on weekly basis can help in communicating the feedback to that of the junior level staff. This strategy helps in tying the people who are in the front line to that of the organizational goal (Girma 2016). It is my duty to ensure that people who are working at the lower level in the organization should know the organizational goal so that they can work to that end. Mentoring along with feedback is of crucial importance in encouraging the staff. The sales leaders should close loop between that of pushing sales people towards the performance metrics and encourage development that is required to meet the goals (Northouse 2015). A spreadsheet cannot help in managing the staff and it does not provide the root cause in relation to attitudes and behaviour. The opinion of each sales person should be listened t o very carefully and conversation should be facilitated so that their point of views can be understood (Carter et al., 2016). Work Plan Work Activity Description Goals KPI Time frame Person Responsible Honing the element of vision so that it can attract the customers Meeting with the top executives of the company can help in the communication of vision of the people working at the top hierarchy to those who are working at the lower level Successfully engaging with the client so that it can drive sales Lead Response Time 1 year Sales team Meetings with pioneers in the field of Sales and Marketing so that their vision is communicated. Meeting with the sales team of different companies and hear about the techniques that they use for sales and marketing Cognizance of global insight who have experience in the relevant fields Monthly Sales Target 1 year Sales Team Answer 6) The words and actions of the sales manager should be consistent and engaging in manipulative behaviour will put the loyalty of the team at risk. I would treat all the team members equally and the goal setting should be meaningful and reasonable. I will have to make sure of the fact that my vision is in sync with that of the subordinate employees. Consultation with people who are working in the same field can be extremely helpful in gauging the future and can bolster with one with valuable information regarding a particular position (Aarons et al., 2015). A work-life balance is extremely important in todays complex professional environment. The personal situation should be analyzed and it is necessary to main a time log that should include work-related along with personal activities (Kearns et al., 2015). This kind of data can serve as an eye-opener that can help in understanding how one is using or losing time. Develop and Maintain Professional Competence Answer 1) Organisations have a set of standard in relation to the competence in the organisation. The knowledge and skills of an individual should be measured against the competency standard so that it can help in determining development needs along with proprieties that are necessary for achieving the goal. The different parameters in my company against which I will be judged are: Will to Sell, Sales DNA, Systems and Strategy and Tactical (Men and Tsai 2014). On the basis of the organisation, the sales manager should have a strong commitment in relation to the sales success. He should have a strong desire in relation to the sales success. He should be able to take responsibility and be able to control the emotions. The sales manager should have mastery in relation to the social selling tools and he should be equipped with presentation skills and relationship building skills (Sigmund, Semrau and Wegner 2015). A feedback questionnaire was distributed in the organization and the parameters on the basis of which I was judged was that of Will To Sell, Sales DNA and Communication skills. The questionnaire was distributed among the subordinates along with that of the superiors who marked me on a scale of 10. It is important to take into consideration the feedback provided by my subordinates who will be able to highlight my weak areas (Iyengar 2017). It would clearly indicate what are the area that I need to work on so that it can provide my subordinates with satisfaction and lead to overall development of the company. The top management would be able to identify areas which needs improvement and provide valuable advice regarding my competency in different field (Block 2016). Meeting with subordinate- Sales Professional Why do you think you were unsuccessful in selling the Dell laptop to my last customer? Answer: I was not aware about the memory capacity of the particular model that my client was asking for and that had a bad impact on my customer. My customer was not happy with the details given and I was unsure about the memory capacity of the particular model that cost me a customer. According to me, if I was sure about the information that I had been asked for, then it could have led to a purchase. From the above meeting, it is clear that the employees need extensive training in relation to the details of the product. There should be a weekly meeting, where the employees are enlightened about the specific features in relation to the different products and they should be provided with the unique feature of the different products so that they can attract the customers by talking about this special feature (Johnston and Marshall 2016). It would lead to the item being purchased and add to the revenue of the company. Meeting with a subordinate- Sales Professional Question: Do you feel that there is work-life balance in your organisation and you are happy with the environment prevailing at your workplace? Answer: I feel that flexibility is an important aspect in an organisation and I am not given the freedom to work on the basis of my point of view that cost my client base and affects my performance. When the last customer wanted to buy garments I wanted to take him to the section that showcased the casual wear (Yu, Zhang and Xu 2013). I was however directed to go to the particular section that sold the embroidery garments and however that was not to the liking of the customer. The customer looked unhappy and left the shop soon after that. From the above meeting, it is clear that the employees are not provided with sufficient freedom to perform their work. They are coerced by the people working at the upper level and dictated about how to go along with their job. This will lead to lack of self-esteem and leave the employees under-confident. Professional Development Training Timeframe Description of Opportunity Competency To Develop 6 months Training should be provided to the employees regarding the details about the different products so that they feel comfortable when a customer approaches them for buying a product and they feel confident to reveal interesting details about the product that would lead to the article being sold in the market. In-depth knowledge of the products 1 year Training on Empowerment Mental satisfaction is necessary to perform well within an organization. The employees should be given abundant freedom so that they work on the basis of their particular perspective and are given room to work according to their own opinion. The employees should be sufficiently empowered so that they feel confident to voice their opinion within the organization. The employees should be provided with valuable information and they should be trained regarding the factors that can lead to their empowerment. Employees who can connect their efforts to that of the overall work of the organization find it a lot easier to make decisions so that it is in line with the vision of the organization. Networking Activities Timeframe Networking Activity Professional Advantage 6 months Presentation skills are important for the profession of sales. The employees are with the help of a playful activity asked to describe the products. In the end, a prize is given to three people who were the best speakers. Collaboration and Community Building 6 months The employees are asked how to lead a meeting that would help them to become more confident and be sure about their abilities. Improve the public speaking skills and help in developing workplace skills The professional development training along with networking activities will strengthen the employees of CPM Australia and they would be able to contribute effectively for the growth of the organization (Borg and Johnston 2013). Training about the products and about the empowerment skills would help the employees to reach their organisation goal of promoting customer relationship and serving the needs of the clients. Providing training on public speaking skills would provide the employees with confidence and ensure their professional development. References: Aarons, G.A., Farahnak, L.R., Ehrhart, M.G. and Hurlburt, M.S., 2015. 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